781-728-9777 tony@365ActTips.com

5 Things You Had No Idea Your iPhone Could Do

by Jennifer Jolly, Special for USA TODAY 8:27 p.m. EST March 1, 2014

Did you know that your cherished iPhone hides secrets from you? That’s right, a simple nod of the noggin could shift the way you use this precious gadget.

Apple’s iPhone is a revolutionary gizmo that has changed the mobile landscape forever, but even if you’ve had one for years, there are still a few things you probably don’t know about it. Each major update that Apple rolls out — and there have been many — brings new features and changes. Here are just a few of the things you’ve likely missed along the way.

via 5 things you had no idea your iPhone could do.

Originally posted 2014-03-04 19:52:02.

Microsoft Word Template Issues

Adjusting User Account Control (UAC) can help alleviate some issues.

A client of mine is having issues with Microsoft Word and ACT when doing a mail merge from a template. The best way I can describe the issue is to say that it is quirky. When he attempts to create a letter from a template it sometimes works perfectly and sometimes it doesn’t. Quite often, simply repeating the steps necessary to create the template solves the problem. In an effort to alleviate the problem I have suggested that he take a look at the user account control.

This video will show you how to do that on your computer. Enjoy.




Originally posted 2014-12-11 13:36:50.

Where do I find my Act serial number?

Where do I find my Act serial number?

If you are registering Act software for the first time, after purchasing Act, you will most likely find your serial number in an email that was sent to you when you purchased Act. Locate that email and you will find your serial number.

Full disclosure, I am a partner with Keystroke and we are the largest provider of Act software and services outside of Act. If you purchased the software directly from Act you will want to search your old email for the serial number. Most likely, the email would have come from an Act.com email address and if you bought it from Keystroke it would have come from Keystroke.ca email address. If you do not have success that way you can call Act directly at 866-873-2006. Keystrokes number is 800-857-0558 and you can also reach out to me at 781-728-9777.

If you are just curious about where to find your serial number when Act is up and running simply click on the help option on the upper grade toolbar in Act | About Act, and you will see who the product is licensed to, the serial number, and the number of licenses.

For Peter S.

Originally posted 2018-06-06 08:40:17.

Act and Dragon NaturallySpeaking: A Great Tool for Dictating Data into Act Software

Understanding & Navigating the Act Contact Screen

When you open Act and look at the contact screen there is a lot of information staring you in the face. It can be overwhelming and confusing. In this video I try to simplify what you are seeing on the screen. My advice to you is this: focus your attention on the things you use on a daily basis and ignore things that are irrelevant to the way you work.

Sometimes when using software it is more important to understand what not to worry about and be distracted by during your workday. Over time, you will learn more about different aspects of Act software.

Originally posted 2018-03-02 09:07:27.

Act Software Error Message: Administrator Level Access is Required to Register this Product

If you are attempting to register your Act software and you receive an error message saying you must be an administrator, it is typically an easy fix.

This is an easy one. In fact, after you see how easy this is to resolve you are going to  wonder why the error message just didn’t say this.  To register your software simply close Act and reopen it in a slightly different way. Typically you double-click on the Act icon to open it. This time, I want you to right-click on the Act icon and choose the option that says run as administrator. When Act opens, simply register the software. If the registration prompt does not open automatically, click on help and then choose register Act.


Act Software Error Message: Administrator Level Access is Required to Register this Product

Originally posted 2017-11-03 08:57:39.

Should You Purchase Act Pro or Act Premium Cloud this Year?

Act Pro or Act Premium Cloud?  Confused?  Call me and I will break it down for you.

When you purchase act software by Swiftpage  you have two main choices.  The first is a one-time purchase of Act Pro for $249 or maybe $199 if you qualify for upgrade pricing and you own this software forever.  The second option is an Act subscription which includes Act Premium and is $250 per year.  If you would like to also have act in the cloud, your cost will be $350 with a one-time $100 setup fee via Keystroke of which I am a partner. I recommend the cloud version because it gives you the greatest flexibility to access your data via multiple devices (i.e. smartphones, iPads and tablets and web browsers). In addition, you will have a backup of your act data.

I recommend the cloud version of act because it gives you the greatest flexibility to access your data via multiple devices (i.e. smartphones, iPads and tablets and web browsers) and it eliminates IT expenses!

Biggest Benefit: A subscriber to act also gets free technical support directly from Act technical support and free act software updates. In my opinion, the technical support is the big benefit. Act technical support will not typically teach you how to drive act, but will help you when it is in need of repairs. If you have an issue with act, run it by me first and I’ll point you in the best direction.

Note: Act Premium Cloud subscribers can have Act in the Cloud and on their desktops as well.  My experience has been that this is an understated fact and can lead to some confusion. Feel free to ask me about it. The technical term is a remote database. It is simple to create and I routinely help my clients with this matter.

Originally posted 2017-01-09 10:18:26.

How to Quickly Add a Shortcut to Act’s Toolbar

When you use Act all day long it is nice to be able to simplify a repetitive task. For example, looking up a contact by his or her first name. Sure, you can click on look up and then first name, but I’m going to show you an easier way.

When you use software during the day, whether it be Microsoft Outlook or Act, you should occasionally ask yourself this question: is there an easier way?

Software engineers quite often think about every possible scenario of what a software user would want to do. However, they don’t always do a great job explaining what those options are and showing you how to do it. Here is an example of that. Watch my video to see how easy it is to add a shortcut to the toolbar in Act. Thank you for watching and reading!

Originally posted 2017-09-21 08:49:34.

My Free Computer Training Tutorials at Teach an Old Dog New Tricks

365 Act Tips is not my only website that tries to inform and educate software users.

I have also created a website called www.teachanolddognewtricks.com. It offers more than 80 hours of free computer training videos and tutorials.  Here is a sampling of what you can find on my website:

Originally posted 2017-03-05 11:52:29.